Bumper to Bumper Warranty Coverage - Really?
When purchasing a vehicle service contract, be wary of anybody who offers "bumper to bumper warranty coverage" during the sales process.
The VPA Standards of Conduct, which defines a code of conduct for the automotive service contract industry, explicitly prohibits the use of the term "bumper to bumper" or any other similar term that falsely implies all parts or covered.
Here's our VPA Standard 2.3.1 and its take on the topic.
Scope of Coverage. Members shall not misrepresent the scope of vehicle service contracts they sell by stating that they offer "bumper to bumper" coverage or use similar terms to represent or imply that all parts are covered under the contract.
All VPA members have agreed to adhere to this Standard of Conduct. VPA Certified Companies have taken it a step further and gone through a rigorous third-party evaluation that tests their compliance to industry standards, as well as many important federal, state and local rules and regulations.
Consumers should choose to do business with VPA Certified Companies. Doing so helps them avoid doing business with a company that it not reputable and/or does not play by the rules.
If a company offers you "bumper to bumper warranty" coverage, they probably aren't a company that you want to do business with. As with all things in life, if it sounds too good to be true, it probably isn't.
As a reminder, the use of the phrase "extended warranty" should be a red flag to you when purchasing a vehicle service contract. VPA members have very strict guidelines regarding this phrase, which is technically not correct because a vehicle service contract provides repair coverage for your vehicle after the manufacturer's warranty expires; since the car manufacturer issued the warranty, it cannot be extended by a third-party company. In other words, a vehicle service contract does not extend warranty coverage. It is a new and different kind of coverage.
If you want to purchase a vehicle service contract and prefer to deal with a company that does play by the rules, start by visiting our list of VPA certified companies.